The enthusiasm of our well-trained and highly experienced crew members is CAPcrews' strength.  When you entrust your placement needs to CAPcrews, we will review your operation, evaluate your requirements, and continue to monitor your satisfaction and changing needs.  

CAPcrews has an elite core group of Flight Attendants who have substantial experience in corporate aviation, including full-time tenures with Fortune 100 companies.  In addition to their vast wealth of experience, these core Flight Attendants keep current on industry developments and safety standards.  

CAPcrews pilots come with the top credentials in corporate aviation and have logged many hours of flight time in a variety of aircraft, both corporate and commercial.  You can rest assured that they will arrive ready to complete your mission safely and professionally.


 Susan Cotten, President

Susan’s first flying job with Transamerica Airlines took her to every corner of the world on flights carrying such diverse groups as African Hajj pilgrims to Mecca, Angolan evacuees to Lisbon, Vietnamese refugees to the United States, Sons of Norway to Oslo, and marching bands to Syria.       

Susan did a stint of “traditional” flying with United Airlines but preferred the start-up challenges and adventures provided by the five other airlines in whose beginnings she participated. She has mentored and trained flight attendants for many years, from Gilbert Islanders for Air Tungaru to corporate flight attendants serving the world’s most influential executives and intriguing celebrities. 

Susan ran a business writing service in Manhattan before transitioning into corporate flying over twenty years ago. She quickly built a reputation for providing quality standards and was requested by numerous Fortune 100 companies as well as smaller flight departments. She completed a seven-year, full-time tenure at American Express before deciding to start CAPcrews.

Susan’s commitment to professionalism and her attention to detail, whether she is serving refugees or CEOs, have consistently received high praise from passengers and fellow crew members.


For more information about what we offer, please visit our Services page. If you have any questions, Contact Us and we’ll reach out to you shortly.